We are so thankful for having found Pacific Pines. My sisters and I agree that you probably extended my father’s life an extra year because of your excellent care you provided him during his stay. We are grateful that we were able to still have him in our lives for this additional time. We know he really loved the friends he made at Pacific Pines. He also really loved the caregivers. You made it so enjoyable for us to come and visit him in your lovely home. We can’t thank you enough and will always recommend your place for the wonderful, loving care you provided to our father.
It's excellent. The facility is very clean, the grounds are well kept, and the staff are very friendly to us when we visit. We appreciate the low patient-to-staff ratio at Pacific Pines.
I have toured many places and Pacific Pines is far above the normal!
I am writing to you today to thank you for the wonderful care you showed to my mother-in-law, during the final few days of her very long life. Your compassion and warmth made the end of life process so much better than it could have been. First off, you need to know how beautiful I think your facility is. The front yard area is green, lovely and tastefully landscaped. Many residents even have a wonderful view from their bedrooms. It made me happy that my mother-in-law could easily look out of her window and see the leafy tree right outside of her bedroom. The inside of your home is equally beautiful; it is warmly decorated and provides a place that is safe, clean, and comfortable. The large kitchen and den area appears to be the heart of your home. There were many times that I entered the building and smelled a cake being baked or heard laughter coming from the kitchen, just like any other good home! My husband and I couldn’t have asked for a better place for my mother-in-law. What compassion you all showed our family in our time of grief!! You were so very kind and treated my mother-in-law as a loving family member. Thank you so very much; we truly appreciate you and believe that you were a blessing to Lillian in her final days. In closing, please know that I will always speak with the highest regard for the care you took with my mother-in-law. Your facility is gorgeous and in a quiet, wonderful neighborhood and your staff is skilled and highly compassionate. I know what you do is very hard and my husband and I are eternally grateful to you for sharing your special gifts with Lillian and everyone else at Pacific Pines Manor. God bless you all!
The care is really good. There are activities but the people that are living there right now are a little lower keyed. My mother-in-law doesn't join or anything like that. They're in constant contact with us if there is anything that she needs or wants. I really like how they actually have a pharmacy that delivers there so their medication is all taken care of. It's not like I have to run to the pharmacy which is a real convenience. They have a doctor who comes in if you want to switch to that doctor. The convenience of having a doctor come in is great. I appreciate that they do that for us as well. It's been life changing for us a s a family because we know she's being taken care of and we don't have to worry. It's really designed for more one on one care. There are only 14 beds in a modern house and it's really warm. It's almost like being on a cruise where everyone takes care of you. The ladies that work there are all really nice.